Hey Guys, below the link to an article about feedback.
In the article the example of spinach in the teeth is given. This would pose an opportunity to think about one's own action in such a case. Would you give feedback/ altert the person? Would you do it if it was a supervisor?
The article states 5 tips how to give and receive feedback. What do you think would make feedback more successful? I, personally, think that it is easier to accept feedback from several sources. It is easier to accept, since you know that it is the opinion of several people. Also you get a more throughout feedback. Do you think 360degree feedback is a better than when it comes from a single source?
http://www.jbtrainingsolutions.com/article/5-tips-giving-and-receiving-feedback-work
Thank you for the article. I love the spinach example :) I had never though of this before, but actually I probably would have only told my colleagues on the same level, but not my superiors...
AntwortenLöschenAnd yes: I think the more feedback you receive, the better it is. No matter, if it's from colleagues/co-workers, superiors or maybe also customers.
When I was still working, I hardly ever received any feedback. Only maybe four or five times I received positive feedback from customers and colleagues from other subsidiaries in Europe. Usually I/we only got feedback, if we made a mistake (that's "very" motivating...).
I don't know wheter daily feedback, as mentioned in the article, is really necessary. I gues that depends on the job and your tasks you have to perform. If you are still in the intern/training phase, daily feedback might be useful, but later on I couldn't imagine to receive proper(!) daily feedback.
But of course, the more you receive the better. It gives you a better overview of what people think of you and your performance and helps you improving.
Dear Hella, thank for you this good article!
AntwortenLöschenUnfortunately it is true, that feedback might mostly be perceived negative, since positive feedback can be rare, as it was in my internship in Brussels, too. I, especially, see the importance of the last recommendation given in the article saying that it’s essential to provide feedback with clear examples – otherwise you risk basing feedback more on personal sympathy or antipathy. In addition to that, I think it is crucial to encourage staff to regard feedback more on an objective level which can be taught in development programs, for instance.
I, too, would be reluctant to give feedback to my supervisors, depending on how close and good the relationship is. I, however, totally agree that 360° feedback is more valuable and qualitative in providing feedback from more perspectives. To effectively implement such an approach to feedback it is essential to foster open communication throughout the company.
Thanks Hella for this very interesting article. I think Feedback is very important in order to be able to improve one's skills and one's knowledge.
AntwortenLöschenHowever the fact that many people perceive feedback as something negative is still present. Many people think that if someone gives bad feedback he/she is intending to hurt the feelings of the person feedback is given to.
Therefore in my opinion it is important to make feedback something that is perceived positive. This can be achieved by simply formulating some differently as well as by not only mentioning negative aspects but also by praising the person.
Concerning 360° feedback I think this might be considered the best way to give feedback. Feedback from a single source is not that good as some things are also perceived differently by different people.
Concluding I need to say that on the one hand people need to lern to deal with negative feedback and on the other hand people need to learn how to adequatly give feedback.